I uploaded a new picture, but the old one is still showing.

First check whether the new image was saved and whether it is the primary photo.

1. Open My Dogs and review the listing’s photo or media controls. Check that the upload completed successfully.
2. If the new image is an additional gallery picture, use the default-photo control to make it the main picture.
3. Reload the public ad. Your browser or the site’s image cache may temporarily show an older copy.
4. If the saved primary photo is still wrong after refreshing, contact support with the ad ID and a description of the image you selected.

Keep in mind: You do not need to create another ad to replace a picture.

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