I did not receive an activation code. What should I do?
New accounts need email activation before they can use member features.
- Check the inbox for the email address you used at signup, including Spam, Junk, and Promotions.
- Allow up to 15 minutes for the message to arrive. If you created several accounts, make sure you are checking the correct mailbox.
- Sign in to your new account. Enter the code on the Activation Required page.
- If the email does not arrive or you entered the wrong email address, contact support with your username and signup email address.
Keep in mind: Do not send support your password. Support can help check the account and activation email.


