I did not receive an activation code. What should I do?

 

New accounts need email activation before they can use member features.

  1. Check the inbox for the email address you used at signup, including Spam, Junk, and Promotions.
  2. Allow up to 15 minutes for the message to arrive. If you created several accounts, make sure you are checking the correct mailbox.
  3. Sign in to your new account. Enter the code on the Activation Required page.
  4. If the email does not arrive or you entered the wrong email address, contact support with your username and signup email address.

Keep in mind: Do not send support your password. Support can help check the account and activation email.

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