My activation code does not match. How can I activate my account?
An activation code must match the account you are signed into.
- Confirm that you signed in with the username or email address for the account you just created.
- Copy the activation code from that account’s activation email. Paste only the code, without surrounding spaces.
- If you have multiple activation emails, use the most recent one for that account.
- If the code still fails, contact support with your username and signup email address. Do not create duplicate accounts to work around the error.


